Residential Services

Hamilton Computer Repair Professionals

Pc Werx provides fast, onsite services to all commercial and residential customers. In most cases, we will have a highly skilled technician at your door the same day the service call is placed, including on call weekends. We will take care of all of your computer repair and service needs in a timely manner. Simply call us to select an appointment time to fit your schedule. We offer same day service 7 days a week.  Our value to prompt quality service is second to none.

Internet activity monitoring

We service all laptop and desktop computer brands including:

Apple • Dell • HP • Acer • Compaq • Toshiba • MDG • Fujitsu • IBM • Gateway • Sony • Lenovo • ASUS

Here is a listing of the Residential Services we provide here at PC Werx:

Virus Removal & Spyware Removal

Is your computer running slow? Freezes up? Are you getting a lot of pop-ups? If so your computer might be infected with viruses or spyware. Viruses & spyware can cause your computer to run slow, freeze up a lot and cause unexpected pop-ups.

Laptop Repair Hamilton

Laptop repair services including hard drive data recovery, Saving all files, Laptop jack repair and much more including laptop over heating issue fix.

Data Transfer

Did you get a new computer or your old one crash? Let us transfer all of your existing data to your new machine. We can move all of your pictures, movies, emails and any other work or school files. It might seem like a chore for you, but for our technician it’s a breeze.

Hardware Replacement & Upgrades

Is you computer out-dated or not working at all. We can upgrade your computer or replace broken parts to get it working again. Don’t spend thousands on a new computer; we can get your old one working like new again. Whether it’s a new hard drive, memory or a new power supply, we can do it all.

Remote PC Support

Don’t want to disconnect all of your cables? Contact a PC Werx technician to setup an immediate appointment to fix your problem remotely using a simple internet application, This will allow us to connect to your PC as if we were sitting in front of it. This of course will not apply to hardware problems or if your PC is unable to access the internet freely.

Software Installation & Upgrades

Do you need new application installed, old software removed or upgraded? We can remove any old software that’s taking up space and resources on you computer. If you have applications that are not working properly we can repair them and make them work again.

Data Recovery from Hard Drives

We can recover data from PC and laptop hard drives. Did you accidentally delete your pictures, songs or presentation you’ve been working on all week? Did your computer crash and you need to recover all the data from the old hard drive and move it to the new one? We can recover lost data from variety of hard drives and put the data on a CD or DVD.

Data Backup

Data Backup is probably the one most important part of IT infrastructure. All electronic devices will fail at one point; it’s not a question IF it will fail, but WHEN it will fail. Are you prepared for your computer crashing, and losing all your data? There are dozens of choices out there, let PC Werx solutions pick the right one for your home.

Spyware & Virus Removal Service

Our Work is guaranteed

Technicians at PC Werx Hamilton will scan for all known Spyware, Viruses and other malicious or privacy concerning applications, commonly known as malware from your computer and remove them. We also process a mandatory scan for rootkit type malware and applications that have potential of logging keyboard entries. We carry industry leading AV software like Norton 360, Kaspersky, BitDefender and McAfee as part of our complete elimination and prevention plan. Software can be purchased at minimal cost and we will make recommendation based on your needs and your computer’s resources.

Our services include

  • Remove spyware and malware.
  • Eliminate viruses.
  • Disable and remove keyloggers.
  • Cure any rootkit virus.
  • Free your computer from hack attack.
  • Provide system settings change prevention.
  • Install appropriate prevention and safety software.
  • Cyber Security

How did I get spyware or virus?

To make it really short, users can get badware from many sources including phishing email messages that are getting very intelligent and hard to detect. Risky websites will certainly carry a chance of infection as well. Downloading unknown and unverified software can contain code to harm your computer. Bootleg copies of commercially paid applications can most certainly contain hidden software that may run in background with no easy way of detection or removal. Lately some unsecured website that are normally trusted can get infected with code that can run without user interaction or permission to install apps designed to gather personal and sensitive information. Scareware is a new tactics that targets user to give out credit card information in exchange for documents, pictures and other files – these malware are considered as hijacking applications. Outdated system files are often used to target vulnerable systems and networks to spread malware – there are way too many variables involved. We are available to offer education on detection and prevention methods.

Cyber security

Cloud Backup

Backup that won’t slow you down.

Looking to have your home completely secured at your fingertips? It’s not magic. It just seems that way. You continue to work as you normally would, while we work in the background automatically and continuously backing up your new and changed files to the cloud. Plus, backup space is unlimited so you can rest assured your important files are protected.

What can I back up?

  • documents
  • movies
  • music
  • hard drive storage
  • emails
  • settings

Relax. Restore. Revert.

From floods & fires, to computer crashes, and even spilled lattes, one thing is certain: data loss is stressful. That’s why PC Werx makes the restoration process simple.

If your computer crashes, is stolen, or just dies, you can log into your account from your new computer, click “Restore” and follow the step-by-step recovery process that will have your files back to you in no time.

Lost or (whoops!) accidentally deleted a file? No problem. Your files remain on our servers for 30 days. During this time, you can recover the lost file right from your PC through your account dashboard.

Plus, with the versioning feature (available to Windows users), you can roll back to three months of previously saved file versions. It’s like time travel for your data.

Network services

Home Automation

Looking to have your home completely secured at your fingertips? Well, look not further, PC Werx now offers complete home automation. With our new service all of your home functions will be set up digitally and you will be able to control it all from your mobile device. With home automation, you will be able to:

  • turn lights on and off
  • unlock your doors
  • control your thermostat
  • control your door sensor
  • control all of your home motion detectors
  • open and close your blinds
  • activate your garage door
  • Control all Dimmers, Switches & Outlets
  • and so much more

Not sure if home automation is right for you? Don’t worry, we are here to help. Let’s start with asking, what is home automation?

Home Automation streamlines and simplifies all the technology in your home offering the ultimate lifestyle of comfort and convenience. Using this technology eliminates the need to walk from room to room to adjust drapes, lights, temperature, and audio/video components. Whether from an easy-to-use color touch panel, remote or a customized keypad, total control is always at your fingertips. That’s right, everything at your fingertips.
You will b able to control all your home functions, audio, video and even surveillance, right from your cell phone.

Play Video

Not sure if home automation is right for you? Don’t worry, we are here to help. Let’s start with asking, what is home automation?

Clutter Free

Control ALL your devices from a single tablet or controller.


At home, use your touch screen as a video intercom system so you can see who’s at the door. While you’re away, disarm alarm systems to let in the housekeeper or babysitter, then activate it as soon as they leave. Home security made easy and reliable.


Your home automation system will command your lighting, blinds, and audio visual equipment to preset settings for the ultimate experience. And what if the doorbell rings as you’re watching a movie upstairs? Simple, the movie will pause so you can see who’s at the front door, right from your TV.

Energy Savings

Power up/down appliances and equipment remotely as well as precisely controlling your thermostat. No more worrying if you remembered to turn off the dryer before leaving for your weekend away.

Ian O'Reilly
Ian O'Reilly
I brought my All-In-One HP in after being hacked. Service was quick, thorough and inexpensive. Definitely recommend!
He is Anonymous
He is Anonymous
Fixed my laptop and it runs as good as new. Awesome service too. Would recommend.
Patty S
Patty S
I was having an issue with VMWare for one of my clients which was causing my laptop to crash. I called PC Werx and described the issue. Logan said to bring my laptop in. He took a lot of time to figure out what was going on and resolved the issue. Very patient, friendly and lots of perseverance! I highly recommend PC Werx if you are having any issues.
Jessica Hauzar
Jessica Hauzar
Best customer service
Henrietta Wasik
Henrietta Wasik
Honest and knowledgeable. I wouldn't hesitate to ask for help again! Also very personable.
L. Ashton
L. Ashton
I brought in my computer on Friday, shortly before the store closing, to get a new hard drive installed. On Saturday morning, I received a call informing me that my computer was ready to be picked up. Now that's service! I wouldn't go anywhere else for repairs to my existing computer or to purchase a new one.
Just a bunch of solid dudes. Ended up bricking my GPU unbeknownst to me at the time. Called them up in a cold sweat and they offered to take a look at no cost! Not only that but when I proceeded to buy a new GPU and install it to my despair I could still not boot the PC. They looked at it a second time as well! ( Turns out my display randomly died as well!!!! Yes it was a very bad Friday lol) Top notch business.
Jay G
Jay G
I like the fact the this shop is transparent on what is actually going on with my pc and Im also glad that they give you awesome service. The staff were great and kudos to Ryan who put my pc back running again. Thank you!

Your Stoney Creek computer repair specialists

At PC Werx we provide computer, Mac and MacBook repair solutions for all your personal and business needs. Our experienced and certified technicians offer a FREE diagnostic, to provide you with all resolution options to fit your needs.

With over 16 years of experience, PC Werx can be your trusted computer and IT repair team. From IT hardware systems, computers, laptops, networking and camera systems there’s no problem we can’t solve.

IT Services & IT Support

  • Office 365 Support
  • Network & Internet
  • Server Support
  • Quickbooks & Sage
  • IT Procurement
  • Office Cabling
  • Slow Computer
  • Virus Removal
  • Email Support
  • Blue Screen
  • Data Recovery
  • Home Entertainment